Text-only community post shows “Image unavailable”
Quick answer
A text-only community post should not show a broken image block. If you see “Image unavailable,” reload the app. If it remains, support should check the media fallback.
Platform
iOS, Android
Area
Posts & Listings
Related system
—
Symptoms
If any of these match, this article is for you.
- You created a community post with no photo because the photo is optional.
- The feed shows a large square that says “Image unavailable.”
- Post text appears but the image placeholder is broken.
Step-by-step solution
What to do
- Fully close and reopen the app.
- Check the post again.
- If it still shows the broken block, contact support with a screenshot and the post title.
- Optional workaround: add a simple image until the fallback is fixed.
If it still does not work
- Send a screenshot of the post so we can fix that display.
- Tell us roughly when you posted it.
Was this article helpful?
Still need help?
Send us a quick form. We'll prefill what we already know about this article.
Related articles
How to delete a post
If deleting from the feed is difficult or unavailable, support can help remove the post while profile / draft delete tools are improved.
Images disappear when tapping or reordering photos
Avoid double or triple tapping photos while arranging them. If an image disappears, remove the photo set and upload the images again.
Editing a post through Reuse & Drafts created a duplicate
In the current beta flow, reuse / edit may create a new post instead of editing the original. Delete the duplicate if needed and avoid using reuse / edit as a true edit flow until the behavior is clarified.
Failed to create listing because an image is not readable
If a reused draft / listing fails because an old image is “not readable,” delete the existing photos and upload them again before publishing.